Employee Survey Tips

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What are employee satisfaction sureys?

Big Help For Big Business

Look in the business section of any paper and you'll probably see at least one article on another merger or acquisition taking place. With more and more companies hitting the marketplace, competition is at a record high.

These new giant companies also employ a record number of people. To keep employees happy, holding a board meeting with a Q&A session won't cut it. Instead companies will send out employee satisfaction surveys. Usually these questionnaires will hit on topics like:

  • Insurance coverage
  • Salaries
  • Job safety
  • Job training

If you are taking this type of survey remember to be honest as possible. Remember: you will be the one to benefit from the results in the end.

What is an employee engagement survey?

Making Work Worthwhile

Any job gets to be a just a job after awhile. Doing the same thing day-after-day can take its toll on anyone. Aside from compensation, companies are always striving to improve the work environment and worker productivity. If you are searching for more from your employees, seek their thoughts on the job and company.

The best way is through an Employee Engagement Survey. A survey designed to see how engaged employees actually are. Some sample areas are:

  • Supervision
  • Productivity
  • Training
  • Interoffice communication
  • Cutting down on absenteeism

What is an employee retention survey?

Use Retention To Retain

Decades ago, people made a living from working for one company. Today, getting the itch to move on is a common occurence. Many people view this as a way to boost their career or make more money. If this type of turnover is happening frequently there could be a bigger problem. You might consider an employee retention survey to test the waters.

This type of survey is geared towards the employees. If you do administer this survey make sure you get all company members to participate. If for some reason you can't get 100% participation, try to test employees from various areas of work hours and duties.

What is a 360 survey?

Companies Can Do A 180 With A 360

Employee satisfaction surveys are a great way to find out how well employees are being treated. And they help get the inside scoop on your company's internal factor. In this case you would use a 360 survey AKA 360 feedback survey.

This questionnaire probes the following:

  • Level of leadership experienced at a company
  • Employee participation
  • How your company works as a team
  • If your company is organized
  • The quality of work

Why would you need to take a quick employee opinion survey?

Informal Informative Polls

You probably are taking polls in your office without even knowing it. They usually are in the form of quick employee opinion polls. “What do you think the kitchen color should be?” “Should we have our Christmas party on a Thursday or Friday?” These are usually the types of questions you might hear. In most cases these employee surveys might only consists of 1 to 3 questions. It can be done in person or by email. Plus, a lot less people are usually surveyed.

If you are in charge of a survey like this, make it as simple as possible. This way you can catch more opinions with little effort. Though, at the end of the day make sure you get upper management in the mix. The last thing you want to do is paint a conference room hot pink without any of the bigwigs knowing about it.

Why would you use an outside company to do employee surveys?

External Help For Internal Needs

If you get into a business setting and are unable to communicate your strategy, it could spell trouble. You run the same risk with employee satisfaction surveys. It's important to know why you're administering the survey, but it's just as important to be able to explain the process to the employees.

The best thing to do is to hire a third-party that specializes in employee surveys. If you decide to go this way, make sure you communicate the goals that you want the survey to accomplish. You might want to put it in writing so everyone will be on the same page before any of the surveys are handed out.

What is an employee opinion survey?

The Popular Way To Get Popular Opinion

Employee Opinion Survey data can be extremely important when it comes to rebuilding a business. For this reason, you want to make sure that questions are clearly communicated to the employees and they have a way of clearly communicating their opinions.

One of the best methods to use here would be the Likert scale.

Make statements measurable - for example: “my company offers me room for growth.” The person filling out the survey would have 5 choices that range from "strongly agree" to "strongly disagree".

Why are employee satisfaction surveys confidential?

Be Confident It's Confidential

At one time or another, I'm sure you've thought about telling your boss what you really think of his/her management style. Usually we all bite our tongues for fear of the outcome. However, when it comes to employee surveys you can be honest, and take comfort knowing that most surveys administered in this setting are confidential. This is done so that the company can be sure it's getting honest criticism.

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Guru Spotlight
Barbara Gibson